List of DBM projects

Frape: Customer Compensation

Year: 2004

The State Agricultural and Food Inspection published on its website a month-old resolution forbidding the sale of some of the food products distributed by Frape Foods in the CR. Based on the recommendation of Donath-Burson-Marsteller, the Frape Foods company responded by issuing a press release and compensation offer to customers that had purchased the defective products. The announcement was published by Vltava Labe Press dailies, which provided the regional coverage of the issue. The defective goods were only distributed by small independent distributors.

Contact: Michal Donath

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